Privacy Policy

1. Introduction

Bryton Trucking LLC ("Bryton Trucking," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at brytontrucking.com ("Website"), submit information through our contact forms, or communicate with us via phone, email, or text message. This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your personal data.

By using our Website or submitting information to us, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with the practices described here, please do not use our Website or submit personal information to us.

2. Information We Collect

Information You Provide Directly

When you submit a service request, contact form, or communicate with us, we may collect the following information:

• First and last name
• Company or business name
• Phone number
• Email address
• Job site location or address
• Service type requested
• Message content and any details you provide about your needs
• How you heard about our company
• SMS/text messaging consent preferences

Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on our Website
• Referring website or source
• Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your service requests and inquiries
• To schedule and coordinate water hauling and oilfield services
• To communicate with you about your account, jobs, or service needs
• To send SMS/text messages if you have opted in (see Section 4)
• To improve our Website and services
• To comply with legal obligations and industry regulations
• To protect our rights, property, or safety, and that of our customers and the public

4. SMS / Text Messaging Policy

Consent

Bryton Trucking LLC may send SMS/text messages to individuals who have provided their phone number and expressly opted in to receive text messages through our Website contact form or through verbal or written consent. By checking the SMS consent box on our contact form, you are providing your express written consent to receive text messages from Bryton Trucking LLC at the phone number you provided.

Types of Messages

If you opt in, you may receive the following types of text messages from Bryton Trucking LLC:

• Service scheduling confirmations and updates
• Dispatch notifications related to your job or service request
• Follow-up communications regarding your inquiry
• Appointment or delivery reminders
• Responses to questions you have submitted

Message Frequency

Message frequency varies based on your service needs and communication preferences. You will not receive more messages than are necessary to fulfill your service request and maintain communication about active jobs.

Costs

Message and data rates may apply depending on your mobile carrier and plan. Bryton Trucking LLC is not responsible for any charges incurred from your mobile carrier for sending or receiving text messages.

Opt-Out

You may opt out of receiving SMS/text messages from Bryton Trucking LLC at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and will no longer receive text messages from us unless you opt in again.

Help

For assistance with our SMS messaging program, reply HELP to any message, or contact us at 701-580-4376 or office@brytontrucking.com.

No Sharing of SMS Data

We will not sell, rent, or share your phone number or SMS consent information with any third parties for their marketing purposes. Your opt-in data and consent information will only be used by Bryton Trucking LLC for the purposes described in this policy.

Carriers

Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, Sprint, and other major U.S. wireless carriers. Bryton Trucking LLC is not liable for delayed or undelivered messages due to carrier issues.

5. Information Sharing & Disclosure

Bryton Trucking LLC does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our Website, processing forms, or managing communications (e.g., web hosting, form processing, CRM systems). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business protection: We may share information to protect the rights, property, or safety of Bryton Trucking LLC, our customers, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.

6. Data Security

We take reasonable measures to protect the personal information you provide from unauthorized access, use, alteration, or destruction. These measures include secure form submissions, encrypted data transfer where applicable, and restricted access to personal data within our organization.

However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions and related communication records are typically retained for the duration of our business relationship and for a reasonable period thereafter.

If you request deletion of your personal information, we will comply within a reasonable timeframe, subject to any legal obligations that require us to retain certain records.

8. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to any legal retention requirements.
• Opt-out of SMS: You may opt out of text messages at any time by replying STOP (see Section 4).
• Opt-out of email: You may request to stop receiving emails from us by contacting us directly.

To exercise any of these rights, contact us at office@brytontrucking.com or call 701-580-4376. We will respond to your request within 30 days.

9. Cookies & Tracking

Our Website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us understand how visitors use our Website.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our Website.

10. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by Bryton Trucking LLC. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly.

12. Changes to This Policy

Bryton Trucking LLC reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Bryton Trucking LLC
8390 Highway 52
Lignite, ND 58752
Phone: 701-580-4376
Email: office@brytontrucking.com